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Questions & Answers
Frequently Asked Questions
Find answers to common questions about Homeward shipping.
Who is the courier?
Can I delay delivery?
What if I'm not home when delivery arrives?
How do I track my shipment?
How long does shipping take?
What happens if my package is lost or damaged?
Do I need to pay customs duties?
Can I ship wine or alcohol?
Can I change my delivery address after shipment?
What's a Traveler Code?
How do I become a partner shop?
How is my personal data handled? (Privacy Policy)
Still have questions? We're happy to help!
Contact us at support@homeward-shipping.com →