Delivery Information

Delivery Times & Delays

Estimated delivery times and factors that may affect your shipment.

Estimated Delivery Times

DestinationExamplesTransit time
SpainMainland (peninsular) only2 business days
Western EuropeFrance, Germany, Italy, UK, Ireland, Netherlands, Belgium, Austria, Greece, Denmark, Czech Rep., Luxembourg, Monaco3-5 business days
Nordics & non-EU EuropeSweden, Norway, Finland, Iceland, Switzerland, Malta, Liechtenstein5-8 business days
North America & most of Eastern Europe / Middle East / AsiaUSA, Canada, Poland, Romania, Hungary, India, UAE, Israel, South Africa7-14 business days
Brazil, Latin America & rest of worldBrazil, Mexico, Argentina, Australia, Japan, most of Africa10-21 business days

* All times are our logistics partner's upper-bound transit estimate, in business days from pickup. Actual delivery may be faster. When you create a shipment for a traveller, Homeward back-calculates the pickup date from the recipient's arrival so the parcel lands shortly after they get home, never before.

What Can Cause Delays?

Customs clearance

International shipments outside the EU may require customs processing. This can add 1-5 business days depending on the destination country.

💡 Ensure accurate customs declarations and declared values to speed up clearance.

Remote areas

Deliveries to islands, rural areas, or locations far from major cities may take 1-3 additional days.

💡 Canary Islands, Azores, Madeira, and similar territories often have extended delivery times.

Peak seasons

During Christmas (Dec-Jan), Black Friday, and summer holidays, carrier networks experience high volumes.

💡 Allow 2-4 extra days during peak periods. Book early for guaranteed holiday delivery.

Weather & disruptions

Severe weather, strikes, or unforeseen events may cause temporary delays beyond our control.

💡 Track your shipment regularly. We'll notify you of any significant delays.

EU vs Non-EU Destinations

Shipments within the EU are VAT-included and duty-free. For destinations outside the EU (UK, USA, Switzerland, etc.), the recipient may be responsible for import duties and local taxes upon arrival. These charges vary by country and are not included in the shipping price.